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I just lately obtained a quote from one of Residence Depot’s preferred contractors. WOW the quote came in at over $22 000 dollars + HST not incl. vanity, and the fixtures have been quoted at a base price when it’s all stated and carried out it would be at over $30 000 dollars. That is 700-750 dollars a sq ft. The average expense is 250 – 300 dollars a sq ft on the low finish. I have no thought how they are quoting jobs. I fully grasp the high-quality perhaps far better. I know folks that have built high finish custom houses for 400-450 dollars a sq ft. Our ensuite is tiny it is only 40 sq ft. We renovated our kitchen last year which is 150 sq ft for much less than $25 000 dollars, how does a tiny washroom price a lot more than a kitchen. Very good factor I’m in the building sector and quote civil operate and I know what issues price.
I explained that it was not attainable mainly because we have a credit limit of $4,200 and we had a zero balance since June 2016. The only purchases place on the card had been for the shower and the door. The total expense for both these products which includes shipping was two,579.20 which would leave us an out there balance of $1,620.80 on our card. I recommended that it looked as even though the shower had already been billed to my card. I was told to call the Credit Department to get the concern resolved. Citi credit agreed that our card had been paid in complete in June 2016 and that the only charges considering the fact that then have been at around $3,400. They would check to see why the error was created and have it corrected.
I waited for one more whole week (Oct 18th) and then named to enquire about the shower delivery. Again place on hold and then following at least five minutes was told they would check on a shipping date and get in touch with me back. There was NO Get in touch with. On October 31st I visited the London retailer and asked for help. A really nice lady in Kitchen/Bath tried to enable me and created some calls. After 1-1/two hours she informed me that the ship date was in 2 days – on Nov 2nd – but that it could take up to 3 weeks for us to acquire the shower. On November 1st, I received an e mail stating that the ship date had been changed to November 7th.
I am requesting an answer from buyer care with confirmation that the billing has been cleared up with regards to my credit card and with definite firm dates for delivery. We really feel strongly that we must be provided some compensation from Household Depot for our suffering. This project started out with enthusiasm and excitement over having a new renovated bathroom and it is quick becoming a nightmare with no end in sight. I am positive you would agree that obtaining to go to a buddies house for a shower is not an idyllic predicament. I appear forward to a reply by return e-mail. PS – We now have had 5 conversations with consumer care and although they continue to guarantee delivery and say they will get in touch with back they do not and we nonetheless have no shower as of November 10th.
They called October 5th and we arranged for delivery on October 11th. The only time frame the courier could give us was delivery sometime among 9 am & five pm. Simply because we had a preceding difficulty with a dishwasher delivery August 2015, and I had not heard anything from the courier at four:15 pm, I decided to contact for an update. I was place on hold and then told that they would get in touch with the driver and that I would obtain a get in touch with-back inside 10 minutes. No get in touch with came and I referred to as once more at four:50 pm. When much more I was place on hold then told the delivery time had changed to involving 1:00 and six:00 pm. The driver arrived at 6:30 pm with the door. My complete day was wasted waiting.
I called in to the 800 HOMEDEPOT quantity on my Service Connect sheet to let them know that their vendors have been no diverse than the typical Florida remodeling contractor who had taken on far more perform than they could manage. At least the common Florida contractor shows up, gives a quote, requests a deposit, promises a start out and finish date and in no way meet expectations. Home DEPOT VENDORS ARE JUST WASTE YOUR TIME AND Do not SHOW UP.
Throughout the course of action with buyer service reps/supervisors, I was told that substantial notes had been getting placed in my file. Each and every telephone with Resolution Expediters indicated that was incorrect. I was told that if I did not answer my telephone shipping organization would not leave message nor would they contact back. I was told that this was not typical practice nor typical buyer expertise from Residence Depot. I would strongly discourage on the internet purchases from House Depot. Amazon is far superior.
We have been loyal consumers for the past several years and have often recommended Home Depot to friends and household. We have spent more than $ten,000 dollars at Home Depot in the previous year. I know this quantity is insignificant to your corporate gross sales but to us $ten,000 is a substantial investment. We are going into our 8th week of waiting for the shower and nevertheless have no confirmation of when we will obtain delivery. We are retired and this has brought on considerable upheaval in our residence and tension for both my wife and myself.