Obtain BrandsMart weekly advertisements, circulars and flyers. This week BrandsMart ad most effective offers, purchasing coupons and shop discounts. Worst encounter ever!! Attempting to use extended warranty I paid for to fix ice maker and what a nightmare!! Showed up with out a call, I was at perform. Then they contact and say they’ll be at my household in a 30 minutes, rush household, two hours later nevertheless waiting. 8 telephone calls later!!! Brandsmart transfers me to the Warrentech who transfers me back to Brandsmart. They either hang up or just transfer!! I finally spoke with an agent at Warrentech who felt so terrible, he placed me on hold and tried to make contact with Brandsmart straight to support. He was also disconnected three occasions. He is escalating my concerns, but I doubt there will be any response. It also took a week to get the appointment scheduled and they don’t show. Never obtain the extended warranties from Brandsmart if this is how they treat the customer!! I will in no way obtain something at Brandsmart again!!
This is the worst spot to get, is like selling your soul to the devil and in no way acquiring it back. To charge you and make you make your payments on time they are number a single but for them to assistance you in any compact way they are the last individual to talk to. Poor customer service. They should really either train them again or fire them all and get professional to do that type of job. I have been waiting 3 weeks on a response on a sectional sofa that I purchased no a lot more than 1 month ago and they never want to either exchange it nor credit it back. They want to repair it which is ridiculous to do so.
After repeated complaints to BS and Warrantech, I finally got a repair man to appear. He mentioned it was a electrical module, would order and be back the next week. Never ever showed until I went through the loop with Warrantech and Jiffy once more. Ultimately came out, now following the warranty expired. The repair according to Warrantech would now extend the warranty 60 days after the repair. The fix lasted about 4 weeks then the very same failure occurred. Have been wrestling with them obtaining various answers just about every time I contact.
I looked for an additional individual to assistance me due to the fact customer service was not open. This individual with no even seeking at the receipt I canceled the order and in that moment the person who was assisting me prior to arrived and told him that there had been no white tables that had been all black. The particular person had already canceled the order and broken it until the receipt and they had to look for the details by means of the retailer. Every little thing was a tremendous confusion and the height of almost everything is that this final individual that supposedly aids me was the manager of the store. It has been actually disappointing.
Known as the warranty business final April for the reason that my refrigerator was producing loud roaring noises. Was transferred to one more number who scheduled an appointment to come out. No one ever came out. Just after a few days, the refrigerator stopped roaring so I left the challenge alone. Right here we are four months later and my refrigerator is completely dead. I referred to as Platinum Services who is the company contracted to repair my refrigerator and was told that no one could come out for yet another week because of the Labor Day vacation.
I purchased a dryer last week and they delivered it final Friday with the incorrect cord. They lied to me that they will send somebody to come repair it just so I can sign and obtain the dryer. I known as them far more than 20 times and they kept hanging up the phone and transferring my calls all over. I lastly referred to as their corporate office and did not even get an apology. But anyways, they transferred me back to the shop and I ultimately spoke to a person today. So I have to wait for an additional four days to have somebody come repair and hook it up. I will never ever in my life spend a penny at Brandsmart again. They do not care at all. Please you are greater off buying at Walmart and Best Invest in rather.
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