WOAH! One of our Remarkable group members spotted a SMOKING hot deal at Walmart, on this (Generally $130) Hoover Carpet Shampooer! If you would like 1 of these for your household, you just may possibly be in LUCK! We purchased the Bissell Pro heat Advanced carpet shampooer. Brand new out of the box it didn’t function. It wouldn’t put down shampoo. I called the buyer service. We went by means of their testing more than the phone, they knew it did not perform. They tried to send me to an authorized service spot. Why it’s new and does not operate. I refused! They mentioned they would send a replacement, excellent. They sent me the least expensive model they sell.
Call#4 – I known as Bissell back and told them what the distributor told me and they (Bissell) could not come across my account (conveniently) so the consumer service representative said he’d cray a different account. And if have to go back to the distributor for the reason that there was no evidence of my first phone contact… This is the poorest, inadequate, bottom barrel client service I’ve ever seasoned… I’ve purchased Bissell goods for years and I will never acquire from them once again. I would advise no 1 to acquire their products. So I am stuck with this vacuum and have to purchase yet another a single. Does any one propose a good brand.
Purchased ProHeat last year and have had practically nothing but problems due to the fact the original machine STAINED my carpet. CustService said this from time to time happens, but finish outcome is that the machine (and replacement and additional cleaners) DESTROYED MY CREAM BERBER!! And I mean DESTROYED!!! The carpet is basically pulling up all more than the place! And due to their legalities, they will only present me a refund for the machine so, get this… I CAN Employ A Specialist!!! I will live the rest of my days telling this story as it took us 15 years to save up for a carpet they destroyed!!! Verify out a pic of the stains I have ALL Over my home!!
I definitely adore Bissell!!! I have never ever wanted to clean as a lot as I have considering the fact that I had gotten my purple Bissell bolt, light, cordless, detachable mini vacuum, plus attachments, and deal with is a snap to drop for beneath object usage. Adore, enjoy, adore! I actually get sad seeing all these damaging reviews. So I fell in love with my bolt but 1 day it stopped functioning and I have no thought why. My husband named Bissell. After 5 min. conversation they took all my information, ask me for a image of codes and then sent me a replacement!!! I got it in two days by UPS. No receipt or queries asked. Not only that but replaced it with a improved version of my purple bolt.
I immediately known as BISSELL – two:12 PM four/27/17. I explained to the rep that the complete quantity was taken and I would like to transform it to monthly payments. They transferred me to the sales dept @ BISSELL Pet Revolution. The sales dept said they could not access accounts and that I had to get in touch with back to the original quantity. I hung up and named the original number once more at 2:20 pm 4/27/17. I spoke to the rep there and explained to them what had happened. There was nothing they could do so I asked them to cancel the order. This is 4/27/17 at roughly 2:30 pm. The representative stated someone May possibly call me back that day or the subsequent day to confirm my cancellation – this makes no sense and I ask the particular person repeatedly if my order was cancelled and they said yes but somebody Might contact me and that I would acquire my refund in about ten organization days.
I bought a Bissell Rug Cleaner (model 1551) at Walmart a year ago. I made use of it after and then attempted to use it for the second time right now to clean two rugs in my apartment. The dirty water tank would not fill with water. Walmart will not take something back that has been bought over 90 days ago. I named Bissell and they gave me the name of a repair shop in New Haven, CT. I spent $200 on this product and it malfunctioned the second time I applied it! Do not obtain Bissell items!
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English is not their initial language (I am impressed with everyone that can speak much more than a single so don’t take offense to this) so I figure there have to be a small problem with ‘may’ and ‘will’. It was frustrating. I tell the rep I am quite unhappy with this get in touch with. No one particular calls me on 4/27/17 or on 4/28/17. My order is supposed to be canceled so I figure it has been taken care of and it will be canceled. I just want to order the point once more and make confident the payment arrangement is appropriate (I really wanted this carpet shampooer).
Get in touch with#four – I referred to as Bissell back and told them what the distributor told me and they (Bissell) could not obtain my account (conveniently) so the customer service representative stated he’d cray a further account. And if have to go back to the distributor mainly because there was no proof of my very first telephone call… This is the poorest, inadequate, bottom barrel client service I’ve ever knowledgeable… I’ve bought Bissell goods for years and I will under no circumstances buy from them once more. I would advise no 1 to obtain their items. So I am stuck with this vacuum and have to acquire an additional one particular. Does any one advocate a good brand.
Once again I have to get in touch with client service. Finally right after three weeks devoid of a carpet shampooer, I at least received one like I had initially bought. Effectively right here it is, one particular month to the day and the new a single does not function. It has the same dilemma. It will not place down shampoo. Properly back to customer service. Frustrating. I could get a replacement similar model, but why! In a month I would be in the identical boat. All I wanted was my money back, or an upgrade, (that I was prepared to spend the distinction for), I was refused!!